If you have sustained a major loss from Hurricane Harvey, Hurricane Irma, or from a flood, tornado, earthquake, or fire, here is a useful guide to follow.
The guide was prepared by Bernice Ross with information from Scott Friedson. Mr. Friedson is a public insurance adjuster (PA) and the CEO of Insurance Claim Recovery Support. Ms. Ross sustained over $100,000 of damage to her house from the Northridge earthquake in 1994.
what does a public insurance adjustor do?
“‘a good PA will be your advocate with the insurance company and will negotiate on your behalf to settle your insurance claim’”
Be safe.
Immediately notify the insurance company that you have a claim.
“By filing your claim right away, you are more likely to settle your claim quickly and to find a quality, local contractor. The sooner your claim is settled, the faster you can get your life back to normal.
“To file your claim, contact your local agent, call the special 800 number the company sets up, log into your online account or visit a mobile claims center.
“Flood insurance is separate from your homeowner’s policy and can be issued through the National Flood Insurance Program (NFIP). If you have purchased flood insurance, your insurance agent will generally assist you in beginning the filing process.
“Unfortunately, if your home was flooded and you did not purchase flood insurance, you have no coverage. Nevertheless, there may be government assistance programs available. Visit DisasterAssistance.gov and FloodSmart.gov. for more information.
“The good news is that if you purchased “comprehensive” coverage on your vehicle insurance and your vehicles sustained flood damage, they should be covered.”
Establish the pre-loss and post-loss condition of your property.
Pictures, videos, documentation.
Know whether your policy requires you to mitigate damages.
To mitigate damage = to take steps to prevent further damage
Find out what the provisions for “loss of use” and “displacement” are in your policy.
When you contract to have work done, it is recommended that you only work with vetted local contractors who are willing to warrant their work.
Examine your policy: Do you have “cash” or “replacement value”?
“cash value” policy – pays on the depreciated value of your property
“replacement value” policy – provides you with the full cost of replacement
Avoid lawsuits.
Avoid bad apples.
See:
“Settling post-catastrophe insurance claims: What agents should know” | Bernice Ross, Inman, 5 September 2017
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